CRA has updated their communication method, here’s what you need to know:
- Starting in March 2025, the Canada Revenue Agency (CRA) will switch to online mail as the default way of sending standard business correspondence, such as Notices of Assessment, account statements, and review letters.
Here’s a quick rundown:
- Who’s affected? All businesses
- What should you do? Log into your My Business Account and add/update your preferred email addresses. Note: the address CRA has on file is what is showing on the last filing we did for you
How to get ready:
- If you don’t have a My Business Account yet, follow the link here for instructions to register.
- Once registered, sign in, go to the program account, and update your “notification preferences” under the Program Account Information tab.
Prefer paper mail?
You can switch back to paper mail starting May 2025. To do so:
- Update your delivery preference in your My Business Account, or
- Fill out and mail Form RC681 – Request to Activate Paper Mail for Business.
Please note: There’s a transition period between March and May 2025 when correspondence will only be available online. Setting up your account before then is key!
If you have any questions, please let us know—we’re here to help!